Refund and Returns

At Nasto Vasto, we strive to provide our customers with high-quality and delicious Khakhra products. To ensure transparency and clarity, we have established the following refund and return policy:

• Non-Refundable Products: All products purchased from Nasto Vasto are non-refundable. We do not offer any refund or exchange for our Khakhra products, except in cases of manufacturing defects or damages during transit.
• Cancellation Of Orders: If a customer wishes to cancel their order due to valid reasons, then it is possible to cancel the order within 24 hours of placing the order on NastoVasto.com.
• Return of Damaged Products: In case you receive a damaged product due to mishandling during transit, please notify us within 24 hours of delivery by emailing us at info@nastovasto.com. To assist us in addressing the issue, kindly provide a clear photograph of the damaged product. We will work with our courier partner, Ship rocket, to investigate the matter and resolve it in a timely manner.
• Quality Assurance: We take great care to maintain the quality and freshness of our Khakhra. Our products undergo rigorous quality checks before they are dispatched to our customers. In the unlikely event that you receive a product with a manufacturing defect, please contact us immediately at info@nastovasto.com. We will address your concern promptly and provide a suitable resolution.
• Delivery Timeframe: We understand the importance of prompt delivery, and we strive to ensure that your order reaches you in a timely manner. Our delivery partner, Ship rocket, aims to deliver your order within 8 to 10 days from the date of order confirmation. However, please note that delays may occur due to unforeseen circumstances or factors beyond our control. We appreciate your understanding and patience in such situations.
• Contact Information: For any queries or concerns regarding our products, delivery, or refund policy, please feel free to reach out to us at info@nastovasto.com. Our customer support team will be happy to assist you and provide the necessary information.
• Please note that by placing an order with Nasto Vasto, you acknowledge and agree to abide by the terms and conditions of our refund and return policy as stated above.
• We appreciate your support and trust in our products. We constantly strive to improve our services to provide you with the best experience possible.
• Thank you for choosing Nasto Vasto!
• Kindly Contact Us at info@NastoVasto.com if you have any queries!